![]() Now, both organizations can deliver even more excellence because they will no longer be conflicted in their paths and focus. The separation into two companies frees IBM to operate at its best in both the legacy modernization space and in the open source and AI transformation space. It requires time to accomplish, requires disciplines and a different level of change management that is unlike partnering services for helping customers move down the open cloud platform and AI route. But its legacy infrastructure business required that the firm operate with stability and discipline.įurthermore, the business engaged in modernizing and migrating customers’ legacy infrastructures to the cloud. For its AI and open source cloud platform business, IBM needed to be an agile IP-based firm. Fundamentally, the businesses tried to do different kinds of operations, made decisions and investments differently and partnered with customers differently. It was confusing for services customers with both businesses under one roof. Let’s consider in more detail the implications for all IBM stakeholder groups as well as its competitors.
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